Terms and Conditions
These Terms and Conditions govern your use of LuckyWave, operated by LuckyWave Gaming Ltd. By registering an account or using any part of our site, you agree to be bound by these terms in full. Please read them carefully before proceeding.
1. Operator Details and Licensing
LuckyWave is owned and operated by LuckyWave Gaming Ltd. We hold a licence issued by the UK Gambling Commission (UKGC) under account number 000-099999-R-123456-001. LuckyWave has been operating since 2020.
2. Eligibility
You must be at least 18 years of age to register and play at LuckyWave. By creating an account, you confirm that you meet this age requirement and that gambling is legal in your jurisdiction. Residents of the following countries are not permitted to register or play: United States of America (US), France (FR), and the Netherlands (NL). LuckyWave reserves the right to request age and identity verification documents at any time.
3. Account Registration
You may hold only one account at LuckyWave. You are responsible for maintaining the confidentiality of your login credentials. All information provided during registration must be accurate, complete, and kept up to date. LuckyWave reserves the right to suspend or close accounts where false or misleading information has been provided.
4. Supported Currency
All transactions on LuckyWave are conducted in British Pounds Sterling (GBP).
5. Deposits
The minimum deposit is £10. We accept the following deposit methods:
- Visa
- Mastercard
- PayPal
- Skrill
Deposits are generally credited to your account immediately, subject to the policies of your chosen payment provider.
6. Withdrawals
The minimum withdrawal amount is £20. We process withdrawals via the following methods:
- Visa
- PayPal
- Skrill
Estimated withdrawal processing times are as follows:
| Method | Processing Time |
|---|---|
| E-wallets (PayPal, Skrill) | 0–12 hours |
| Debit/Credit Cards (Visa) | 2–3 business days |
Withdrawals are subject to identity verification checks in accordance with our responsible gambling and anti-money laundering obligations. LuckyWave reserves the right to request supporting documentation before processing any withdrawal.
7. Welcome Bonus Offer
New eligible players may claim our welcome offer of a 100% match bonus up to £150 plus 30 free spins. The following terms apply to this offer:
- A minimum deposit of £10 is required to qualify.
- The bonus and any associated free spins must be used within 14 days of being credited, after which they will expire.
- A wagering requirement of 30x the bonus amount must be met before any winnings derived from the bonus can be withdrawn.
- This offer is available to players aged 18 and over only.
LuckyWave reserves the right to amend, suspend, or withdraw this offer at any time. Only one welcome bonus may be claimed per player, household, IP address, or payment method.
8. General Bonus Terms
All bonuses and promotions offered by LuckyWave are subject to their individual terms, which will be published alongside each offer. Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated. LuckyWave reserves the right to void bonus funds and associated winnings where it suspects abuse or fraudulent activity.
9. Games
LuckyWave offers a catalogue of over 1,800 games, including more than 1,500 slots and over 80 live dealer tables. Game availability may vary and is subject to change. Certain games may not contribute equally, or at all, towards wagering requirements; please refer to the specific bonus terms for details.
10. Responsible Gambling
LuckyWave is committed to promoting responsible gambling. We provide tools including deposit limits, loss limits, session time reminders, self-exclusion, and reality checks. If you feel that gambling is negatively affecting you or someone you know, please make use of these tools or contact our support team. You can also seek help from independent organisations such as GamCare and BeGambleAware.
11. Weekly Cashback
LuckyWave offers a weekly cashback promotion for eligible players. Full terms and conditions for this promotion are published on the relevant promotions page and form part of these Terms and Conditions.
12. Customer Support
Our support team is available 24 hours a day, 7 days a week. Please contact us if you have any queries relating to your account, transactions, or these Terms and Conditions.
13. Mobile Access
LuckyWave is accessible via a responsive web app, compatible with modern mobile and tablet browsers. No dedicated download is required.
14. Intellectual Property
All content on the LuckyWave website, including but not limited to text, graphics, logos, and software, is the property of LuckyWave Gaming Ltd or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent.
15. Limitation of Liability
LuckyWave Gaming Ltd shall not be liable for any indirect, incidental, or consequential losses arising from your use of the site, to the fullest extent permitted by applicable law. Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence.
16. Amendments
LuckyWave Gaming Ltd reserves the right to amend these Terms and Conditions at any time. We will endeavour to provide reasonable notice of material changes. Your continued use of the site following any amendment constitutes your acceptance of the revised terms.
17. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
LuckyWave is licensed and regulated by the UK Gambling Commission (Account No. 000-099999-R-123456-001). Gambling is for entertainment purposes only. Please gamble responsibly. 18+ only.